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How kb888 Handles Your Personal Information

This Privacy Policy sets out exactly what data kb888 collects when you open an account, make a deposit via JazzCash, Easypaisa or Raast, or contact our support team.

Account data coveredLocal payment data includedYour access rights explainedContact path providedRetention periods stated
kb888 How kb888 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Security and transparency sit at the centre of how we handle account data. Each point below covers a specific area of our data practices so you can see exactly how your information is managed from the moment you log in to the moment you make a withdrawal.

Data Encryption

All data transmitted between your device and our servers — including JazzCash and Easypaisa payment references — is encrypted via SSL. Your account credentials are never stored in plain text.

Cookie Use

We use session cookies to keep your mobile login active and functional cookies to remember your wallet preference. You can manage cookie settings through your browser at any time without losing your account.

Retention Policy

We keep your account data for as long as your account is active and for a further period required by applicable record-keeping rules. Once that period lapses, your data is deleted or anonymised.

Access and Correction

You have the right to access the personal data we hold on you, request corrections to inaccurate records, or ask us to delete data where no legal obligation requires us to retain it.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review what data we hold, request a correction, or ask us to delete your account information, our support team handles privacy requests directly. Reach out through any of the channels below and tell us your registered account email or mobile number so we can locate your records quickly.

Team online

Live Chat

Start a live chat session from within your kb888 account dashboard. Mention 'privacy request' at the start so the agent can route your query to the right team.

Email Support

Send your privacy query to our support email address listed in the account help section. Include your registered mobile number for faster verification of your identity.

In-App Request Form

Use the data request form inside your account settings. Select 'Data and Privacy' from the menu, fill in what you need changed or removed, and submit.

Common Questions About Your Privacy Rights

These are the questions we get most often about how kb888 handles personal data. If yours is not listed here, reach out through live chat or the in-app request form.

We collect your name, email address, mobile number and the device details from your first login. If you deposit via Raast or Easypaisa, we record the transaction reference tied to that payment.

No. We record only the transaction reference and wallet identifier confirmed after a transfer. Your JazzCash or Easypaisa PIN and full credentials remain between you and your wallet provider.

Yes. Submit a deletion request through the Data and Privacy section in your account settings or contact support directly. We will delete or anonymise your data once legal retention obligations are met.

Send a data access request via the in-app form or email support with your registered mobile number. We will respond with a summary of the personal data held on your account.

We share data only with payment processors to complete a transaction you have started, and with authorities where local law in eligible regions requires it. We do not sell your data.

We retain account data for a period consistent with applicable record-keeping rules after account closure. Once that period ends, your data is deleted or anonymised in full.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.